iSell

iSellTZ Privacy Policy

Effective date: 17 July 2026

Last updated: 17 July 2026

1. Introduction

Welcome to iSellTZ.

iSellTZ is an online marketplace that enables individuals, landlords, property agents, vehicle dealers, retailers, businesses, and other authorised users to advertise and discover products, vehicles, rental properties, real estate, and related marketplace opportunities.

For the purposes of this Privacy Policy, “iSellTZ,” “we,” “us,” or “our” refers to Genie for the new world, of Dar es salaam .

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you:

  • Visit or use the iSellTZ website, progressive web application, or related services;
  • Create or manage an account;
  • Sign in using Google;
  • Publish or respond to a listing;
  • Apply for account or business verification;
  • Communicate with another user or with iSellTZ; or
  • Otherwise interact with the Platform.

We process personal data in accordance with applicable laws of the United Republic of Tanzania, including the Personal Data Protection Act, 2022, its regulations, and other applicable legal requirements.

2. Data Controller

The data controller responsible for personal data processed through iSellTZ is:

Name: Genieforthenewworld

Trading name: iSellTZ

Physical address: Dar es salaam

Postal address: 11000

Privacy email:genienewworld@outlook.com

General support email: genienewworld@outlook.com

Where required, details of the appointed Data Protection Officer or responsible privacy contact will be published here.

3. Personal Data We Collect

The personal data we collect depends on how you use iSellTZ.

3.1 Account and profile information

When you create or manage an account, we may collect:

  • Your full name;
  • Email address;
  • Telephone number;
  • Profile image;
  • Account type or marketplace role;
  • Business, agency, dealership, landlord, retailer, or professional information;
  • Account status and verification status;
  • Login and account-security information; and
  • Any additional profile information you voluntarily provide.

3.2 Information received through Google Sign-In

When you choose “Continue with Google” or otherwise use Google Sign-In, we may receive the following information from Google, depending on the permissions shown to you:

  • Your name;
  • Your email address;
  • Your Google profile image;
  • A unique Google account identifier; and
  • Information needed to confirm that your Google account has been authenticated.

We use this information only to create, identify, secure, and manage your iSellTZ account and to provide the services you request.

iSellTZ does not receive or store your Google password.

Unless a separate feature clearly asks for additional permission and you expressly approve it, iSellTZ does not access your Gmail messages, Google Drive files, Google contacts, Google Calendar, photographs stored in Google services, or other private Google account content.

Our use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including applicable Limited Use requirements.

You may disconnect iSellTZ from your Google account through your Google account permissions. Disconnecting Google access does not necessarily delete information already stored in your iSellTZ account. To delete that information, you must also request deletion of your iSellTZ account.

3.3 Listing information

When you create a listing, we may collect and publish information such as:

  • Listing title and description;
  • Price or expected price;
  • Product, property, vehicle, or service category;
  • Photographs, videos, or other uploaded media;
  • General or precise listing location;
  • Property characteristics;
  • Vehicle characteristics;
  • Business or product details;
  • Ownership, authorisation, or verification information;
  • Contact details selected for publication; and
  • Any other information included in the listing.

Information included in a public listing may be viewed, copied, shared, indexed, or stored by other users, search engines, and third parties. You should not publish sensitive information that is unnecessary for a marketplace listing.

3.4 Verification information

Where iSellTZ provides account, landlord, retailer, dealer, agent, or business verification, we may request:

  • Identity information;
  • Business registration or licence information;
  • Proof of authority to advertise a listing;
  • Proof of ownership or control;
  • Contact verification information;
  • Photographs or copies of supporting documents; and
  • Results of verification reviews.

Verification information may contain sensitive personal data. Where required, we will obtain appropriate consent and apply additional safeguards.

3.5 Communications

We may collect information contained in:

  • Messages or enquiries sent through the Platform;
  • Reports about listings or users;
  • Support requests;
  • Complaints and appeals;
  • Feedback and survey responses;
  • Emails, telephone calls, or other communications with us; and
  • Notifications and communication preferences.

Where users communicate outside iSellTZ using telephone numbers, email addresses, messaging applications, or external platforms, those communications are controlled by the relevant users and external service providers.

3.6 Technical and usage information

When you access iSellTZ, we may automatically collect:

  • Internet Protocol address;
  • Browser and device type;
  • Operating system;
  • Device identifiers;
  • Login dates and times;
  • Pages viewed and features used;
  • Referring and exit pages;
  • Error records;
  • Security and fraud-detection logs;
  • Cookie and session information; and
  • Approximate location inferred from an IP address.

This information helps us maintain security, diagnose technical problems, prevent misuse, and improve the Platform.

3.7 Location information

A user may voluntarily provide the location of a property, vehicle, business, or other listing.

Where a map or device-location feature is used, the user may be asked for permission before precise device location is accessed. You may deny or withdraw device-location permission through your browser or device settings, although some location features may then be unavailable.

4. How We Collect Personal Data

We may collect personal data:

  • Directly from you;
  • From your Google account after you authorise Google Sign-In;
  • Automatically through your use of the Platform;
  • From other users who communicate with or report you;
  • From publicly available sources;
  • From verification or security service providers; and
  • From third parties where collection is lawful and relevant to our services.

5. Purposes for Processing Personal Data

We may use personal data to:

  • Create and manage user accounts;
  • Authenticate users, including through Google Sign-In;
  • Publish and manage marketplace listings;
  • Enable users to contact one another;
  • Display relevant contact, profile, listing, and verification information;
  • Review applications for verification;
  • Detect fraud, impersonation, unauthorised access, and prohibited activity;
  • Investigate complaints and enforce our Terms of Service;
  • Prevent duplicate, misleading, illegal, or abusive listings;
  • Provide customer and technical support;
  • Send account, security, listing, and service notifications;
  • Maintain, troubleshoot, and improve the Platform;
  • Understand general use of the Platform;
  • Protect users, iSellTZ, and the public;
  • Establish, exercise, or defend legal claims;
  • Comply with legal, regulatory, taxation, law-enforcement, and court requirements; and
  • Carry out other purposes disclosed to you at the time of collection.

We will not use Google user data for unrelated advertising, sell it to data brokers, or use it for purposes that were not disclosed when access was granted.

6. Legal Grounds for Processing

Depending on the circumstances, we process personal data because:

  • Processing is necessary to provide the Platform or perform our agreement with you;
  • You have given consent;
  • Processing is necessary for a legitimate and specified operational or security purpose;
  • Processing is necessary to comply with a legal obligation;
  • Processing is necessary to protect the rights, safety, property, or vital interests of a person;
  • Processing is necessary to prevent fraud or misuse; or
  • Processing is necessary for the establishment, exercise, or defence of legal claims.

Where processing depends on consent, you may withdraw that consent. Withdrawal will not affect processing that was lawful before consent was withdrawn.

Certain services may not function where information necessary to operate those services is not provided.

7. Public Information

Listings are intended to be publicly discoverable.

The following information may be visible to other users or the public, depending on your account and listing settings:

  • Profile or business name;
  • Profile image;
  • Account type;
  • Verification badge;
  • Public contact details;
  • Listing descriptions;
  • Listing images;
  • Prices;
  • Locations;
  • Listing history or status; and
  • Other information intentionally included in a listing.

Do not upload national identification documents, financial information, passwords, private correspondence, or other sensitive material into a public listing.

Removing a listing from iSellTZ may not remove copies already made by other users, search engines, archives, or external websites.

8. How We Share Personal Data

We may disclose personal data to the following categories of recipients.

8.1 Other users and the public

Information included in public profiles and listings may be available to visitors and registered users.

Where you contact another user, information necessary to facilitate that communication may be shared with the recipient.

8.2 Service providers

We may use carefully selected service providers for:

  • Website and application hosting;
  • Database infrastructure;
  • Image and media hosting;
  • Google authentication;
  • Email and notification delivery;
  • Maps and location features;
  • Analytics, where enabled;
  • Error monitoring;
  • Cybersecurity;
  • Backups; and
  • Technical support.

These providers may process personal data only to provide contracted services and subject to applicable legal and contractual safeguards.

8.3 Legal and regulatory authorities

We may disclose information where reasonably necessary to:

  • Comply with a court order or lawful request;
  • Comply with applicable legislation;
  • Respond to the Personal Data Protection Commission or another competent authority;
  • Investigate suspected fraud or criminal conduct;
  • Protect a person from harm;
  • Enforce our legal rights; or
  • Defend iSellTZ against a claim.

8.4 Business changes

If iSellTZ is reorganised, sold, merged, transferred, or acquired, relevant personal data may be transferred as part of that transaction, subject to confidentiality, legal requirements, and continued protection.

8.5 With your direction or consent

We may share information where you request, authorise, or consent to the disclosure.

iSellTZ does not sell personal data to third-party data brokers.

9. Cross-Border Processing

Some infrastructure, authentication, cloud, email, media, security, or technical service providers used by iSellTZ may process or store personal data outside Tanzania.

Where personal data is transferred internationally, we will take reasonable steps to ensure that the transfer is lawful and that appropriate technical, organisational, contractual, and regulatory safeguards are applied. Where authorisation or permission from the Personal Data Protection Commission is legally required, we will seek the required authorisation.

10. Cookies and Similar Technologies

iSellTZ may use essential cookies and similar technologies to:

  • Keep users signed in;
  • Protect accounts and forms;
  • Maintain sessions;
  • Remember necessary preferences;
  • Prevent fraud;
  • Balance traffic; and
  • Maintain Platform security.

Disabling essential cookies may prevent account login or other important features from functioning.

If iSellTZ later introduces optional analytics or advertising cookies, users will be given appropriate information and choices where required, and this Privacy Policy will be updated.

11. Data Security

We use reasonable technical and organisational measures designed to protect personal data against:

  • Unauthorised access;
  • Unlawful processing;
  • Accidental loss;
  • Disclosure;
  • Alteration;
  • Destruction; and
  • Misuse.

Measures may include access controls, authentication controls, encrypted communications, secure configuration, backups, activity logging, restricted administrative access, software updates, and security monitoring.

No online system is completely secure. Users are responsible for protecting their accounts, devices, email accounts, verification codes, and login sessions. You must notify us promptly if you believe your iSellTZ account has been compromised.

12. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • Whether your account remains active;
  • Whether a listing remains published;
  • The nature of the information;
  • Fraud-prevention and account-security requirements;
  • Legal and regulatory obligations;
  • An unresolved complaint, transaction, or dispute;
  • The need to establish or defend legal claims; and
  • Technical backup schedules.

When personal data is no longer required, we will delete, anonymise, securely destroy, or restrict it as appropriate.

Deleted information may remain temporarily in protected backups until those backups are overwritten through normal retention cycles. We may retain limited records where necessary to prevent repeated abuse, comply with law, or document enforcement decisions.

13. Your Rights

Subject to applicable law and relevant exceptions, you may have the right to:

  • Know whether we process your personal data;
  • Request access to your personal data;
  • Request correction of incomplete, inaccurate, outdated, or misleading information;
  • Request deletion or destruction of personal data;
  • Request restriction or suspension of certain processing;
  • Object to direct marketing;
  • Withdraw consent where processing is based on consent;
  • Object to a decision based solely on automated processing where it significantly affects you;
  • Receive information about the purposes and recipients of your personal data; and
  • Lodge a complaint with the Personal Data Protection Commission.

To exercise a right, contact [genienewworld@outlook.com].

We may request information needed to verify your identity before acting on a request. We may refuse or limit a request where permitted or required by law and will provide an explanation where appropriate.

14. Account and Data Deletion

You may request deletion of your iSellTZ account and associated personal data:

  • Through the account settings, where an account-deletion function is available; or
  • By emailing [genienewworld@outlook.com] from the email address connected to the account.

Your request should identify the account you want deleted. We may ask you to complete reasonable identity-verification steps.

Following a valid request, we will delete or anonymise information that is no longer required, subject to information that must be retained for legal compliance, fraud prevention, dispute resolution, security, or the establishment or defence of legal claims.

Deleting your iSellTZ account does not automatically delete information held independently by Google or another third party. You must manage such information through the relevant third-party service.

15. Marketing Communications

Where permitted, iSellTZ may send information about relevant features, marketplace opportunities, promotions, or service developments.

You may opt out of direct marketing by:

  • Using the unsubscribe option provided;
  • Changing available notification preferences; or
  • Contacting us at [genienewworld@outlook.com].

You may continue receiving essential account, security, legal, and operational communications after opting out of marketing.

16. Children’s Privacy

iSellTZ is intended for persons who are at least 18 years old.

We do not knowingly permit children under 18 to create marketplace accounts or publish listings independently. If we discover that a child has provided personal data without valid authorisation, we may suspend the account and delete the information, subject to applicable law.

A parent or lawful guardian who believes that a child has provided personal data to iSellTZ should contact [genienewworld@outlook.com].

17. Automated Processing

iSellTZ may use automated systems to organise listings, identify suspicious activity, recommend content, detect spam, or support moderation.

We do not intend to make decisions producing legal or similarly significant effects on users solely through automated processing without appropriate review, notice, or safeguards.

18. Third-Party Services

The Platform may contain links to external websites, maps, payment services, messaging applications, social networks, or other third-party services.

iSellTZ does not control the privacy practices of independent third parties. Their collection and use of personal data are governed by their own policies. You should review those policies before submitting information.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

  • Changes to the Platform;
  • New features;
  • Changes in service providers;
  • Changes in legal requirements; or
  • Changes in how personal data is processed.

The updated policy will display a revised “Last updated” date. Where a change materially affects your rights or how personal data is used, we will provide additional notice where reasonably practicable or legally required.

20. Contact and Complaints

Questions, privacy requests, or complaints may be directed to:

iSellTZ Privacy Contact

Legal name: Genieforthenewworld

Email: genienewworld@outlook.com

Telephone: 0775451690

Address: Dar es salaam